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You can be kind without being a pushover
Leadership Lesson: You don’t have to be an awful person
Be blunt
Be mean
Be difficult
Put yourself first
Don’t be polite & easy
Don’t care what others think
Disappoint other people regularly
And above all else, don’t compromise
How to be an awful person
This is a trend I’ve seen on social media over the last few years
Well intentioned people instructing others to be awful people
Would you want to be around someone like this?
Would you want to live your life this way?
Like a selfish, rude, narcissist?
But I get it
Sometimes we’re too nice
We don’t understand our boundaries and let ourselves get walked all over
But this is an overcorrection
It doesn’t have to be this way
You can be kind without being a pushover
You don’t have to be an awful person to negotiate for what you want
Why we think being awful works: Worst-Motive fallacy
Joel Walmsley and Cathal O’Madagain published a paper in October 2020 titled:
“The Worst-Motive Fallacy: A Negativity Bias in Motive Attribution”
They found that people would attribute the worst motive to a hypothetical subject
They did this even when the subject had better paths they could choose
The worse the motive, the more likely the participants were to believe the subject would choose it
Even if the participants wouldn’t choose that motive for themselves
What does this mean?
We are quick to attribute motives to others
And especially quick to attribute negative motives to others
Motives that we wouldn’t choose ourselves
How does this affect how we see the world around us?
The person that got the promotion? They must have undercut someone or screwed someone else over, maybe even me
Look at all these people doing better than me! It must be because of all the bad they do…
If that’s true, then we conclude:
If they act like I think they act (they don’t), then I should act that way as well
And soon all that bitterness and resentment starts leading you down a dark path…
We look for patterns and find them even when they’re not there
Did the thief steal so their child could eat?
Or did they steal because they're a thief with no respect for others?
Did they steal for the thrill?
For their selfish ends?
Even if we’ll never know, we’ll fill in the gaps anyway
Humans are pattern matchers
We create stories in our head to explain what’s happening in the world around us
Sometimes these stories turn out to be true, sometimes they don’t
Sometimes we’ll never know, but we act as if the stories are true
Negativity bias
We also have a negativity bias
We attribute malice to someone else’s behavior
But for ourselves we look to external factors
We did this because x happened (external) vs you did this because you are y (internal)
We look around and see people who’ve done bad things and we see their success
We then conclude that that’s how you succeed
Except we only do this when negative things happen
When positive things happen, we brush it off
“Oh that Margot, there she goes again doing her best to make me look good. She must be out to make my life better” - said no one, pretty much never
The truth is, no one acts their best all the time
We all make mistakes
We’re all flawed human beings
And while there are some horrible people out there
They are fewer than you think and you don’t have to be one of them
The dark path vs a healthy response
A few years back, I found someone who had put themselves on the dark path, but found their way out
It was in an Agile workshop I was running
We were discussing the Agile manifesto
We had reached the first value statement:
Individuals and Interactions over Processes and Tools
I asked the group what it would look like if we flipped that and valued:
Processes and Tools over Individuals and Interactions
He laughed and said, “I used to be that guy!”
He worked in operations, and whenever a team had a site outage or emergency, he would be the go-to guy
When people would come to him with their problems, he would bluntly tell them
“Open a ticket. Talk to my manager. If he prioritizes it, then I can look into it”
After which he would refuse to interact with them further or help them with their crisis
He was acting with all the awful behaviors I described at the beginning of this article
I asked him what that was like, he said
“It was awful! Everyone hated me and no one wanted to work with me”
And in the end, he would have to resolve the crisis anyway
What did he do instead?
He could have done whatever they said and added that on top of his existing work load
Then he would get in trouble with his manager for falling behind on his other work (like a pushover)
Instead, he found a healthy response
He would let them know he’d start looking into the problem immediately
He’d ask them to help him out while he’s doing that by opening a ticket and letting his manager know what was going on
Now he was being helpful, kind, and supportive, without sacrificing himself
He was valuing individuals and interactions
While still ensuring the processes were being taken care of
Should I take it personally?
I was at my gym the other day
At the end of the workout the coach calls out each person's name
Then he records their score in the tracking system
This time the coach forgot to call out my name and enter my score
It’s not the first time this has happened
I don’t recall it ever happening to anyone else
What could it mean?
If I were to give in to my biases I would attribute motive to his behavior
I would assume he doesn’t like me
If that’s true, then I should take that personally
I’ll hold a grudge and act a little colder around him
I’ll look for reasons not to like him and I’ll avoid his classes
Or maybe it’s because my name is near the end of the list and he gets distracted by other things
Maybe the truth is he doesn’t spend much time thinking about me one way or another because he has a class to run
You can laugh at how ridiculous it would be for me to take it personally, but ask yourself
“Have I ever taken a small interaction personally when I shouldn’t have?”
Yeah, that’s right
I see you
Should I say yes to everything? Should I say no to everything?
When I bring this subject up, people want to simplify it into an all or nothing matter
We either say yes to everything or no to everything
The answer is neither and both
The answer is to find a path that is helpful to those around you without being unhealthy for you
Sometimes this is an easy and obvious yes
Sometimes it’s going to be no
Most times there is a way to help the other person without doing exactly what they asked for
Why do I always have to be the bigger person?
This is another one I hear often
We’re in conflict with another person
It feels unfair that we get held to a higher standard than the other person
This often originates from the worst-motive fallacy, but:
There is no being the bigger person
There is only acting in accordance with who you want to be
The path to being an awful person is walked one step at a time
Likewise the path for being the person you want to be
Each interaction is an opportunity for you to decide who you are
You are what you repeatedly do
It’s not being the bigger person, it’s choosing who you want to be
The universe is a complex system and we are a small part of it
Contrary to what we may want to think, the world does not revolve around us
And yet, our actions have ways of rippling out into the universe
You may not believe in karma
But investing in your relationships has a compounding effect
Both your negative and positive interactions compound over time
Which one do you want to invest in?
Being a better person
Take out 2 pieces of paper or open up 2 empty files to type in
Label one - The Hero
The other - The Villain
For the hero, describe yourself as you want to be at your best
What are the habits, traits, and behaviors of you at your best
Do you regularly go to the gym?
What are your eating habits?
What are you like with other people?
What’s your day look like?
Next, the Villain
This is you at your worst
What happens when you walk the dark path?
How do you act?
How do you interact with others?
What habits do you have?
Your goal is to check in every day and ask yourself
“Which path am I walking?”
Wrapping Up
Hanlon’s Razor states that we should:
“Never attribute to malice that which is adequately explained by stupidity”
Assume negligence, ignorance, or carelessness before jumping to malice
You have a standard to live up to, even if it's not society's standard
You decide what a good person is and you have to try and live up to your standards
Sometimes you won't, but you keep trying
You are what you continually do, not what you did once
This goes for both the deeds that you are proud of as well as those that make you feel ashamed
Remember, it’s about balance
You can help yourself without harming others
You can help others without harming yourself
You don't have to be liked by everyone, but you also don't have to try to be disliked by everyone
It doesn’t have to be a zero sum game
If you’re struggling with some of your interpersonal interactions, reach out
I can help you with some strategies tailored to your specific situation
Let’s try to avoid going down the dark path
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